Drawing on 25 years’ experience of Formula One motorsport, we know what sets high-performing teams apart from the rest. We also know how to operate in an uncertain and rapidly changing environment. And we’d like to share that expertise with you.
How do we do it? By providing innovative, creative and supportive Internal Communications and Employee Experience (EX) solutions that are underpinned by a blend of real-world experience and evidence-based organisational psychology. We're all about creating the moments that matter - those pivotal points that help to establish a happy, productive and supported workforce.
We're dedicated to partnering with our clients to design Internal Communications and Employee Experience strategies that maximise employee engagement, foster teamwork, and enhance organisational performance.
We know one-size doesn’t fit all, so all our programmes are bespoke and connected directly to the purpose, values and culture of your organisation. We will listen to you, listen to your people and give you a view of the reality. Then we will bring applied academic and business rigour to the solutions that we propose to help you navigate workplace complexity.
Put your team in pole position with The Comms Exchange – the pit crew for your Employee Experience journey!
Attract top talent by creating a desirable workplace culture and great Employee Experience.
Retain employees by creating a positive work environment that promotes employee satisfaction, personal development, engagement, and well-being.
By focusing on Employee Experience, create a more productive, efficient and innovative workforce
Understand what drives employee satisfaction and then implement strategies to improve it.
Manage change and transitions, such as during a merger or acquisition, by helping employees adapt to new ways of working.
Develop and implement programs and initiatives to support employee growth and development.
Audit organisational communication and employ strategic communication planning, channel development and content creation to create open and honest internal dialogue with measured deliverables.
The Comms Exchange was founded by Nicole Bearne, former Head of Internal Communications at the Mercedes-AMG PETRONAS Formula One Team.
Over a career spanning 25 years in the highly competitive world of Formula One motor racing, Nicole has helped her team win nine World Championships – eight back-to-back. Her experience encompasses executive and technical operations, Internal Communications, CSR programmes and Employee Experience.
Drawing upon her championship-winning career in Formula One, Nicole’s mission is to bring a blend of robust academic theory and extensive real-world business experience to building happy, high-performing, people-centric organisations. She is passionate about creating workplaces where people feel welcomed, accepted and can truly flourish.
Nicole holds a Master’s degree in Organisational Behaviour and a CIPR post-graduate Diploma in Internal Communications. She is a member of the Institute of Internal Communication, the Chartered Institute of Public Relations (MCIPR) and an Accredited PR Practitioner. She’s also a teacher of Acceptance and Commitment Therapy (ACT) in the Workplace. Nicole is frequently invited to speak at Internal Communications and Employee Experience conferences in the UK, USA and Europe.
Nicole is regularly invited to speak on podcasts and at industry events in the UK, Europe and USA to share her experiences of winning in Formula One and her passion for creating great team performance through internal communication and employee experience. Check out some recent appearances below.
